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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Talent Development and Engagement Partner

Join Our Team!

 

Join Our Team as a Talent Development and Engagement Partner!
Salary Range: $91,000 - $101,000 / year USD + bonus eligible
Location: Hybrid. This position requires 40%-60% travel
Competitive Compensation: Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

 

Help Make SSP America “The Best Part of the Journey.”


At SSP America, we believe every employee experience should reflect the same care and hospitality we deliver to travelers every day. As food-travel experts across North America, our people are the heart of every experience we create. We’re looking for a Talent Development and Engagement Partner to design and deliver programs that strengthen leadership capability, elevate engagement, and support a high-performing culture across the organization. In this role, you’ll shape how our teams grow, develop, and stay connected to our values.

 

Why You'll Love This Journey:
You’ll have the opportunity to:

  • Design and deliver leadership development programs that build capability across all levels of the organization
  • Strengthen employee engagement through surveys, recognition programs, and action planning
  • Partner closely with HR, Operations, and business leaders to align talent initiatives with business goals
  • Use data and insights to improve program effectiveness and drive measurable impact
  • Create scalable tools and resources that support performance, development, and career growth

What You'll Do:

  • Design, implement, and continuously improve leadership development programs for frontline through senior leaders
  • Facilitate workshops, cohort programs, and learning sessions both virtually and in person
  • Develop and execute employee engagement strategies, including surveys, focus groups, and action planning
  • Support recognition initiatives that reinforce company values and celebrate contributions
  • Partner with leaders to assess development needs and align programs to business priorities
  • Build manager toolkits, resources, and guides that support performance and development conversations
  • Track program participation and effectiveness, using data to measure impact and drive improvements
  • Analyze engagement data and provide insights and recommendations to leadership
  • Support program logistics, communication, and implementation across the organization
  • Ensure programs are inclusive, scalable, and aligned with organizational goals

What You Bring:

  • Minimum 3+ years of experience in Talent Development, Learning & Development, Organizational Development, or HR
  • Experience designing and delivering leadership development programs
  • Strong instructional design and facilitation skills
  • Ability to manage multiple priorities in a fast-paced, multi-location environment
  • Strong communication, stakeholder management, and influencing skills
  • Experience using data and insights to evaluate program effectiveness
  • Bachelor’s degree preferred or equivalent experience
  • Experience with Microsoft Office tools (Word, Excel, Teams, PowerPoint, Outlook)
  • Ability to travel within the U.S. and Canada as needed
  • Ability to pass required background checks and airport security clearances

Join Us on the Journey:

If you’re energized by developing leaders, improving engagement, and building programs that drive real business impact, we’d love to meet you. At SSP America, you’ll play a key role in shaping how our people grow and succeed across the organization.

 

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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