About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Human Resources Coordinator

Join our team as a Human Resources Coordinator in a dynamic airport environment!

  • $28.00 - $30.00 / Hour
  • Full-Time
  • Comprehensive Benefits Package
  • Career Growth Opportunities

 

SSP America is seeking a detail-oriented and people-focused Human Resources Coordinator to support our restaurant operations team at JFK Airport. In this role, you'll serve as a key HR resource for managers and employees, assisting with onboarding, employee relations, compliance, recordkeeping, and day-to-day HR administration. 

This is an excellent opportunity for an HR professional with at least one year of experience who enjoys working in a fast-paced environment and wants to grow their career with a leading hospitality organization.

 

Essential Functions

  • Support the full-cycle onboarding process, including new hire paperwork, orientation, and employment verification.
  • Maintain employee records and HR documentation while ensuring confidentiality and compliance.
  • Assist employees and managers with HR-related questions regarding policies, benefits, and procedures.
  • Coordinate and track training, certifications, and compliance requirements.
  • Assist with leave administration, attendance tracking, and employee status changes.
  • Partner with operational leaders to support staffing, retention, and employee relations efforts.
  • Ensure compliance with federal, state, local, and company employment policies and procedures.
  • Provide administrative support to the HR team and assist with special projects as needed.

 

Skills & Requirements

  • Minimum 1 year of Human Resources experience required.
  • Knowledge of employment laws, HR practices, and employee relations principles.
  • Strong organizational skills with the ability to multitask
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.

 

Benefits

  • Highly competitive wages 
  • Employee meal program
  • Paid time off
  • Extra pay for holidays worked
  • Retirement plan with safe harbor company match
  • Medical benefits $50 per month
  • Basic Life & ADD is company paid 100%
  • Voluntary plans available (pet insurance, accident, illness, hospital indemnity, dental, vision)
  • Employee assistance program
  • Career development and opportunities

 

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

 

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here: https://tinyurl.com/yc3dwnhp


Nearest Major Market: Queens
Nearest Secondary Market: New York City