Senior Benefits Manager

Join Our Team As A Senior Benefits Manager!

• $123,500 – $136,500 + Bonus potential

• The Senior Manager of Benefits position is based in the Support Center office located near Ashburn, VA.  A hybrid work schedule will be available after fully trained.

Are you passionate about shaping people processes and delivering exceptional benefits leadership? Join SSP America, a global leader in travel dining, as a Senior Benefits Manager and play a pivotal role in our growing company across the U.S.!

What You'll Do:

• Serve as the Benefits Program Expert: Act as the primary contact for both non-union and union employee benefits-related inquiries, providing expert guidance on health, wellness, retirement, and other benefit offerings across U.S. and Canadian locations.
• Manage Union Benefits and Dues Administration: Oversee accurate administration and reporting of union dues and benefits information for 20+ different union benefit plans. Direct the team in handling U.S. and Canadian employee benefit inquiries, eligibility updates, benefit audits, open enrollments, claims processing, and special projects.
• Lead Benefits Strategy and Compliance: Design, implement, and oversee benefits programs that align with company goals, ensuring they are competitive, cost-effective, and compliant with federal, state, and local regulations.
• Oversee Benefits Team Operations: Lead a team of benefits managers and specialists, fostering professional development and ensuring efficient, accurate benefits administration.
• Drive Vendor and Financial Management: Manage relationships with benefits providers, negotiate contracts, and ensure adherence to service level agreements, optimizing program performance and managing costs.
• Monitor and Analyze Key Benefits Metrics: Track and analyze data on employee engagement, enrollment trends, and benefits utilization to identify areas for improvement and implement strategic solutions.
• Ensure Legal and Regulatory Compliance: Stay up-to-date with employment and benefits laws, including ERISA, ACA, and DOL making necessary adjustments to keep programs compliant.
• Deliver High-Impact Benefits Solutions: Lead the planning and execution of open enrollment and benefits education initiatives, ensuring employees understand their options and feel supported.
• Facilitate Benefits Training and Communication: Partner with managers and HR teams to deliver clear, effective communication about benefits programs, enrollment procedures, and any changes to offerings.

What We're Looking For:

• Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Experience: Minimum 8 years of progressive experience in benefits management, with a strong preference for backgrounds in hospitality, food service, or airport industries.
• Expertise in Benefits Administration: Proven experience in designing, implementing, and managing comprehensive employee benefits programs in compliance with U.S. and Canadian laws.
• Team Leadership & Employee Support: Skilled in overseeing teams and managing complex employee benefits inquiries, fostering a positive and supportive workplace.
• Vendor and Financial Management: Extensive experience managing vendor relations and benefits budgets, including contract negotiation and adherence to service level agreements.
• Certifications: PHR, CEBS, SHRM, or other relevant HR certifications preferred, but not required.
• Travel Requirement: Ability to travel up to 20% within the U.S. and Canada to collaborate with teams and conduct on-site program support.

Ready to Apply?

• Competitive Compensation:  $123,500 - $136,500 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

Apply Now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.