Senior Benefits Manager

Join Our Team As A Senior Benefits Manager!

• $123,500 – $136,500

• Opportunity for quarterly bonus and year-end super bonus

• Comprehensive Benefits Package

• Career Progression Opportunities

Are you passionate about shaping people processes and delivering exceptional benefits leadership? Join SSP America, a global leader in travel dining, as a Senior Benefits Manager and play a pivotal role in our growing company by supporting our airport locations across the U.S.!

What You'll Do:

• Serve as the Benefits Program Expert: Act as the primary contact for both non-union and union employee benefits-related inquiries, providing expert guidance on health, wellness, retirement, and other benefit offerings across U.S. and Canadian locations.
• Manage Union Benefits and Dues Administration: Oversee accurate administration and reporting of union dues and benefits information for 20+ different union benefit plans. Direct the team in handling U.S. and Canadian employee benefit inquiries, eligibility updates, benefit audits, open enrollments, claims processing, and special projects.
• Lead Benefits Strategy and Compliance: Design, implement, and oversee benefits programs that align with company goals, ensuring they are competitive, cost-effective, and compliant with federal, state, and local regulations.
• Oversee Benefits Team Operations: Lead a team of benefits managers and specialists, fostering professional development and ensuring efficient, accurate benefits administration.
• Drive Vendor and Financial Management: Manage relationships with benefits providers, negotiate contracts, and ensure adherence to service level agreements, optimizing program performance and managing costs.
• Monitor and Analyze Key Benefits Metrics: Track and analyze data on employee engagement, enrollment trends, and benefits utilization to identify areas for improvement and implement strategic solutions.
• Ensure Legal and Regulatory Compliance: Stay up-to-date with employment and benefits laws, including ERISA, ACA, and DOL making necessary adjustments to keep programs compliant.
• Deliver High-Impact Benefits Solutions: Lead the planning and execution of open enrollment and benefits education initiatives, ensuring employees understand their options and feel supported.
• Facilitate Benefits Training and Communication: Partner with managers and HR teams to deliver clear, effective communication about benefits programs, enrollment procedures, and any changes to offerings.

What We're Looking For:

• Educational Background: Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Experience: Minimum 8 years of progressive experience in benefits management, with a strong preference for backgrounds in hospitality, food service, or airport industries.
• Expertise in Benefits Administration: Proven experience in designing, implementing, and managing comprehensive employee benefits programs in compliance with U.S. and Canadian laws.
• Team Leadership & Employee Support: Skilled in overseeing teams and managing complex employee benefits inquiries, fostering a positive and supportive workplace.
• Vendor and Financial Management: Extensive experience managing vendor relations and benefits budgets, including contract negotiation and adherence to service level agreements.
• Certifications: PHR, CEBS, SHRM, or other relevant HR certifications preferred, but not required.
• Travel Requirement: Ability to travel up to 20% within the U.S. and Canada to collaborate with teams and conduct on-site program support.

Ready to Apply?

• Dynamic Environment: Work in the fast-paced and exciting setting of our American Headquarters (Ashburn, VA) while having the opportunity to work from home as well.
• Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation:  $123,500 - $136,500 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.