Apply now »

About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

People Analytics and Process Lead, APAC

About the Role

Main Responsibilities:
People Insights & Analytics

  • Derive and execute APAC plan on workforce insights, analytics and data-driven storytelling, enabling senior leaders and People teams to make better decisions.
  • Design, build and maintain Power BI dashboards and reports for APAC leadership and market People teams (strategic and operational insight views)
  • Define and own APAC people metrics, definitions and reporting standards, ensuring consistency across markets and alignment with Group People and enterprise data models.
  • Partner with APAC Digital & Technology, Group People Analytics to integrate APAC people datasets into broader organisational data models.
  • Identify and implement opportunities to enhance reporting and analytics capability in SAP SuccessFactors, working with D&T to technically enable solutions.
  • Own APAC people data structures, definitions and standards to support analytics, reporting and integrations and define how people data should be used, interpreted and reported at regional level.
  • Manage stakeholders across regional and country teams to ensure timely decisions, issue resolution, and successful adoption.

 

People Process Digitalisation and Enhancement

  • Design and implement solutions on digitalisation and enhancement of People processes, with a strong focus on improving efficiency, consistency and user experience for both People teams and the business.
  • Proactively engage with Business, APAC and Market People teams to understand end‑to‑end people process pain points, inefficiencies and evolving needs, particularly within the context of SSP’s high‑volume, shift‑based, multi‑site F&B operations.
  • Identify and prioritise opportunities to digitalise, simplify and automate existing People processes, reducing manual work, duplication and workarounds across APAC markets.
  • Leverage SAP SuccessFactors and Huris as the primary regional platforms to drive process standardisation where appropriate, enable consistent data capture and improve visibility, self‑service and reporting capability.
  • Own people process design and requirements for SAP SuccessFactors for Recruitment & Onboarding (R&O) and Employee Central (EC) modules, provide advise on the same on other affiliated modules.
  • Work in close partnership with Digital & Technology to translate business and user needs into clear people process and digital requirements, supporting ongoing system enhancements and releases.
  • Act as the owner of standard people process flows, guidance and ways of working on SAP SuccessFactors, ensuring markets are supported to adopt digital and standardised processes sustainably.
  • Provide advice on local Workforce Management & Payroll Systems by reviewing alignment to internal HR process principles and best practice and assessing upstream impact on SuccessFactors processes, data and integrations

 

Apply now »