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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

People Analytics & Process Lead, Asia Pacific

About the Role

People Analytics & Process Manager, APAC

Are you passionate about turning people data into meaningful business insights and driving digital HR transformation across Asia Pacific?

We're looking for a People Analytics & Process Manager, APAC to lead workforce analytics, reporting, and HR process digitalisation initiatives across the region. This role will partner closely with People, Digital & Technology, and business leaders to improve decision-making, streamline HR processes, and enhance employee experience.

What You'll Do

  • Develop APAC people analytics, workforce insights, and reporting strategies.
  • Build and maintain Power BI dashboards and HR reports for regional and country leadership.
  • Define and standardise people metrics, reporting standards, and data governance practices.
  • Drive digitalisation and continuous improvement of People processes across APAC.
  • Lead process design and optimisation within SAP SuccessFactors, particularly Employee Central and Recruitment & Onboarding.
  • Partner with Digital & Technology teams to deliver system enhancements and reporting solutions.
  • Support data-driven decision-making through actionable insights and storytelling.

What We're Looking For

  • Experience in People Analytics, HR Reporting, Workforce Planning, or HRIS.
  • Strong Power BI and data visualisation skills.
  • Hands-on experience with SAP SuccessFactors (Employee Central and Recruitment & Onboarding preferred).
  • Knowledge of HR processes and process improvement methodologies.
  • Experience working in fast-paced, high-volume environments such as F&B, Retail, Hospitality, or similar industries.
  • Strong stakeholder management, communication, and problem-solving skills.
  • Exposure to AI tools and Microsoft 365 Copilot is an advantage.

Apply now »