About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Restaurant General Manager

Join Our Team and Take Your Career to New Heights!

 

Compensation & Benefits:

  • Competitive salary: $75,000–$84,000 per year (based on experience).
  • Quarterly Bonus Opportunities + Annual Super Bonus.
  • 401(k) Plan with company match.
  • Comprehensive Medical Benefits.
  • Career development and advancement opportunities in a fast-paced, dynamic airport environment.

 

What You'll Do:

As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. Your responsibilities will include:

  • Overseeing full-service and/or quick-service restaurant operations at EWR Airport.
  • Managing and developing a high-performing team through effective training and coaching.
  • Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
  • Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
  • Upholding company values while fostering a culture of collaboration and growth.

This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

 

What You Bring:

  • Experience: Minimum 3 years of progressive restaurant/food service management experience at a General Manager level required, including P&L responsibility. Franchise experience is a plus.
  • Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
  • Education: Bachelor’s or Associate degree preferred (or equivalent coursework).
  • Industry Knowledge: Experience in full-service and/or quick-service restaurants is preferred.
  • Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
  • Communication: Excellent verbal and written communication skills, including presenting to diverse audiences.
  • Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

 

Why Join Us?

At EWR Airport, we’re more than just a team – we’re a family. You’ll have the opportunity to make a meaningful impact, grow your career, and thrive in an exciting, ever-changing environment.

 

Ready to Take Off with Us?

Apply today to become part of our mission to deliver outstanding dining experiences to travelers from all over the world.

Diversity Statement

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.


Nearest Major Market: Newark
Nearest Secondary Market: New York City