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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.
 

Restaurant General Manager

Job Description

 

  • Annual Salary $70,000 - $75,000 / year
  • Opportunity for quarterly bonus and year-end super bonus
  • Comprehensive Benefits Package
  • Career Progression Opportunities

SSP Canada operates several restaurants throughout Toronto Pearson International Airport. Our restaurants include: Tim Horton’s, Freshii, Boccone, Mill Street Brewery, Urban Crave, Tap & Pour, Dirty Bird, Distillery Food Hall, Built Burger, and much more!

 

Responsibilities as a Restaurant General Manager

  • Understand our guests are #1 priority
  • Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
  • Cost Control: Optimize food and labor costs to maximize profitability.
  • Lead and Develop the Team
  • Develop, plan and assign daily goals, tasks and Team Member assignments.
  • Implement and maintain guest service standards 
  • Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
  • Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
  • Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
  • Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

 

What We’re Looking For:

  • Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
  • Experience & Technical Training: 4+ years Full-Service (with bar) restaurant management experience required. Culinary background is desirable.
  • Safety Certification: Relevant certifications include Food Handlers’ Card.
  • Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Ability to obtain clearance on a 5 year Transport Canada background check

 

 

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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