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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

People Leader

Join Our Team as a People Leader!

Compensation:

  • CAD $86,000 - $106,000/year

 

At SSP Canada, we’re passionate about delivering outstanding dining experiences in airports that reflect local flavors and culture! We're looking for a People Leader to help us maintain world-class standards and support our operations at three Ontario airports. If you’re passionate about people, the hospitality industry, and building a culture of compliance and excellence, we want to hear from you!

 

As a People Leader, you’ll partner with our leadership team to streamline processes, ensure compliance, and foster a positive work environment. You’ll help create scalable systems that empower teams, enhance performance, and uphold our mission, vision, and values.

What You'll Do:

  • Partner with hiring managers to support pre-boarding, onboarding, and offboarding processes, including job descriptions and employment letters.
  • Facilitate New Hire Orientation and employee recognition programs.
  • Address employee relations issues, resolve complaints, and collaborate with union representatives as needed.
  • Manage grievance processes and disciplinary actions, ensuring fairness and consistency.
  • Ensure compliance with labor laws and company policies, investigating and resolving compliance risks.
  • Analyze HR data to identify trends and recommend strategies to improve retention

What We're Looking For:

  • A bachelor’s degree in HR, business administration, or a related field (required).
  • 5+ years of experience in a unionized environment, with hospitality or food service experience preferred.
  • Professional designation (e.g., CHRM) is a strong asset.
  • Excellent organizational skills and the ability to work in a fast-paced, evolving environment.
  • Expertise in Canadian labor laws; U.S. labor law knowledge is a plus.
  • Ability to travel up to 15% within Canada and the U.S., with valid work authorization.
  • Fluency in English is required; bilingual skills (French) are an asset.

Why Join Us?

  • Dynamic Environment: Work in a fast-paced and exciting airport setting.
  • Career Growth: Opportunities to grow with a leading global travel dining brand.
  • Great Benefits: Health, dental, vision, and life insurance plans, paid time off, retirement savings plan, and more!


SSP Canada is an equal opportunity employer and does not unlawfully discriminate against team members and applicants for employment on the basis of race, color, ancestry, national origin, citizenship, age, physical or mental disability, medical condition, pregnancy, religion, sex, gender, gender identity, gender expression, marital status, sexual orientation, protected military or veteran status, political affiliation, genetic information, union activity or any other bases protected by law. All SSP Canada, Inc. employees, other workers, and representatives are prohibited from engaging in unlawful discrimination.

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