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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Host / Hostess

Job Description

  • $20.96 / Hour
  • Full Time Schedule
  • Free Employee Parking
  • Comprehensive Benefits Package
  • Employee Meal Plan 

 

SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport.

At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:

  • Making our guests feel at home from the moment they walk in
  • Having warm, friendly smiles
  • Respecting our customers
  • Ability to answer questions about our restaurant and the airport

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!


Here are some things you can expect as a Host/Hostess:

  • Greet all guests in a courteous and professional manner and escort them to their table
  • Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
  • Assist guests with children and special needs, as required
  • Present menus, answer questions and offer suggestions regarding food and service
  • Inform servers and management of special needs and/or potential problems with guests
  • Clear and reset counters or tables at conclusion of each course
  • Ensure complete guest satisfaction
  • Thank guests for their patronage upon exiting the restaurant


Skills and Requirements:

  • Making our guests feel at home from the moment they walk in
  • Having warm, friendly smiles
  • 6 months' experience working in retail or food service environment
  • High school diploma preferred
  • Verbal and written communication
  • Ability to read, speak, and understand the English language in order to communicate with guests and take orders
  • Experience in dealing with problems involving customer service
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Food handlers permit as required by law

 

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required. 

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: 

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

 

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