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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

NPD Recipe Coordinator

About us

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.42,000 colleagues in over 600 locations across 37 countries. We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands.

These include our own brands Upper Crust, Millies Cookies etc. as well as franchise brands such as M&S, Starbucks and Burger King.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service.

About the Role


The Main Purpose of the role:

To ensure the required ingredients and recipes fulfil obligations for nutritional compliance are within the Nutritics system, e.g. regular checks and maintenance 

Maintain an accurate recipe database and coordinate across departments to ensure timely and accurate recipe updates for product launches
Main Duties 

 

What you'll be Doing:

  • Work with the NPD Recipe Team and Executive Chefs Team to cross check recipes for input into Nutritics, working cross-functionally with a wider team to ensure all technical aspects of the ingredient assessed to reduce risk for errors. 
  • Act as gatekeeper and ensure proper checks and accuracy are maintained, for any recipes changed or added to the UK/EI/NL recipe database (Lynx BM) and further published to Nutritics. 
  • Coordinate new recipe builds with the Data team, acting as the main point of contact for any queries and ensuring standardisation wherever possible and relevant. 
  • Manage projects to ensure the ongoing accuracy of recipes, e.g. standardising yields, apply cooking methods based on NPD Executive Chefs cooking guidelines, weights of cooked ingredients, improving the costings sheets templates. 
  • Liaise directly with local teams and the units to review and update the bespoke recipes relevant to them. 
  • Provide the NPD Executive Chefs with detailed information on existing recipes, in order to work with existing recipes and avoid duplication where possible. 
  • Advise on the most efficient set up in order to maintain a simple and workable database, e.g. standardising how to implement bulk recipes, alternative ingredients for a shared recipe, etc 
  • Create and maintain Approved Product Lists for all brands. 
  • Prompt and facilitate cross check meetings with relevant project team, to ensure recipes, specs and buying guides are accurate before being issued to the unit teams.
  • Contribute to cross functional meetings and liaise with other key departments (including Purchasing, Supply Chain, Marketing Operations team, Data team and others) in order to support the planning and implementation of NPD activities. Where necessary, contribute to meetings on behalf of the NPD team. 
  • Monitor, manage and carry out the ingredient listing process including delisting /re-listing as required. 
  • Support the NPD Executive Chefs and Commercial team with recipe information for upcoming projects. 
  • Check and link recipe specs with recipes on Lynx BM. 
  • Maintain live and up to date recipe specs on SharePoint. 

 


To be successful you will need:

  • Strong communication skills; able to manage meetings and co-ordinate different departments; and take accurate notes to ensure all actions are carried out 
  • Organised and accurate, with good attention to detail 
  • Good at problem solving and driving improvements 
  • Proactive in scheduling own work according to department and commercial priorities 
  • Knowledge of how recipes, costings and specs need to work in a commercial environment 

 

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.

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