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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Restaurant General Manager

Join Our Team and Take Your Career to New Heights!

  • $65,000 - $75,000 / year
  • Quarterly Bonus Opportunities + Annual Super Bonus
  • RRSP with company match
  • Medical, Dental, Vision, Life Insurance Plans
  • Cell Phone Allowance
  • Paid Time Off
  • Employee Parking
  • Career development and advancement opportunities in a fast-paced, dynamic airport environment.

 

As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.
 

What You'll Do:

 

  • Overseeing full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport.
  • Managing and developing a high-performing team through effective training and coaching.
  • Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
  • Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
  • Upholding company values while fostering a culture of collaboration and growth.


What You Bring:

  • Experience: Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
  • Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
  • Education: Bachelor’s or Associate degree preferred (or equivalent coursework).
  • Industry Knowledge: Experience in full-service restaurants is required.
  • Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
  • Communication: Excellent verbal and written communication skills, including presenting to diverse audiences.
  • Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

 

Why Join Us?

  • Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
  • Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
  • Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program.

 

Ready to Apply?

If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!

 

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
 

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