Apply now »

About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Supervisor at Boston Pizza

Job Description

  • $18.00 / hour + Tips
  • Full Time Availability
  • Employee Meal Plan
  • Dental, Vision, Prescription, Medical Benefits
  • Free Employee Parking
     

Our restaurant portfolio in the Edmonton International Airport includes: Starbucks, Tim Hortons, Boston Pizza, Upper Crust, Tap & Pour, The Canadian Brewhouse, and Belgian Beer Cafe.

Responsibilities as a Restaurant Shift Supervisor includes:

 

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members. 
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • observations, discussions, etc., and document both good and unacceptable performance accordingly.
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties.

 

Qualifications and Experience

 

  • Vocational or on-the-job training essential.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Minimum of 8 months experience within a busy restaurant/hotel environment.
  • Supervisory experience required.
  • Cash handling experience required.
     

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

Apply now »