Shift Supervisor

Job Description

• Great Pay $20.00 per hour 
• Full-time
• Benefits available including medical, dental, and vision plans 
• Free Meal & Paid Parking 
• 2 Weeks PTO (Paid Time Off)

It gets better. We now offer Fuego to our employees. Fuego offers On-Demand Pay via a downloadable app that offers both Earned Wage. On-Demand Pay allows employees to draw down up to 50% of their earned wages ahead of payday. The offer is generated based on the hours worked within the current pay period. Get paid faster. Another reason to join our team today!

We are food travel experts from SSP America.  We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place.

At SSP America, our Shift Supervisors are the first step into management.  Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts.  They work to provide the best customer service to our guests and exemplify our Passion Principles.  

Our Shift Supervisors are experts at a few things:

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams 

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Here are a few things you can expect as a Food Service Worker at SSP America:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes 
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Skills and Other Requirements 

• High School Diploma or equivalent
• Minimum of 6 months of experience in the food & beverage industry
• Full Service and/or Quick Service restaurant experience, preferred
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.