Senior Specialist, Benefits Data

• $70,000 / year
• Full-time, non-exempt position
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Opportunities for growth into lead/supervisory roles
• Retirement Benefits SME highly desirable

SSP America is seeking a detail-oriented and responsive Benefits Data Senior Specialist to join our HR Administration team. This role plays a key part in managing benefit plan billing, union dues administration, and ensuring compliance through meticulous data management. If you're highly organized, Excel-savvy, and passionate about supporting employees through benefits excellence, we want to hear from you.

What You’ll Do

• Administer benefit programs including health insurance, retirement plans, disability, and wellness
• Accurately process benefit and union billing across multiple systems and vendors
• Respond to high volumes of inquiries from employees and union representatives
• Maintain accurate, up-to-date records using Excel and HRIS platforms
• Reconcile billing discrepancies and ensure timely, compliant submissions
• Support benefits audits, open enrollment, claims, and special projects
• Coordinate benefit orientation sessions and vendor communications

What You Bring

• Associate’s degree in Human Resources, Business, or related field
• Minimum three years of experience in HR or benefits administration
• Advanced Excel skills including pivot tables, IF formulas, and lookups
• Strong understanding of benefits compliance, billing practices, and data reporting
• Experience working with HRIS platforms such as SuccessFactors, ADP, or Workday
• Excellent communication, problem-solving, and time management skills
• High responsiveness and ability to work with urgency and accuracy
• Proven success working independently in fast-paced, data-heavy environments

Nice to Have

• Experience supporting union populations or Canadian benefit plans
• Familiarity with benefits platforms such as BenefitFocus

Work Environment

• Hybrid work model with flexibility based on business needs
• Occasional travel (~20%) to support projects across the U.S. and Canada

Why SSP America?

• Join a collaborative and mission-driven team that values integrity, service, and excellence
• Be part of a growing company that supports career development and internal mobility
• Enjoy meaningful work supporting thousands of team members and their families
• Compensation: $70,000 / year
• Full-time, non-exempt role with a standard work week and some flexibility

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.