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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Regional People Leader

Join Our Team As A Regional People Leader!

  • $117,600 – $122,400

  • Opportunity for quarterly bonus and year-end super bonus

  • Comprehensive Benefits Package

  • Career Progression Opportunities

 

Are you passionate about shaping people processes and delivering exceptional HR leadership? Join SSP America, a global leader in travel dining, as a Regional People Leader and play a pivotal role in supporting our airport locations across the U.S.!

What You'll Do:

  • Serve as the Primary HR Contact: Act as the main point of contact for all HR-related inquiries across your assigned airports, providing expert guidance on employee relations, labor relations, and union activities.
  • Drive Union and Labor Relations: Manage and resolve complex labor issues, including grievances, mediations, and arbitrations, while ensuring compliance with collective bargaining agreements and employment laws.
  • Collaborate with Senior Operations Management: Work closely with senior leadership to align people strategies with business goals, driving operational excellence and fostering a positive employee culture.
  • Strategic Business Partner: Lead the execution of HR initiatives across 8 airport locations, supporting recruitment, performance management, compensation, and employee development to ensure consistent success.
  • Analyze and Address Key HR Metrics: Monitor and analyze HR data, such as turnover, employee engagement, and workforce trends, to proactively identify areas of improvement and implement strategic solutions.
  • Ensure Legal and Policy Compliance: Keep up to date with employment and wage laws, advising on necessary adjustments to ensure compliance across all locations.
  • Deliver High-Impact HR Solutions: Lead HR programs that support talent development, succession planning, and organizational effectiveness, ensuring that each location meets its business objectives.
  • Facilitate Training and Development: Partner with managers to deliver training programs that address local needs and support strategic company objectives.
  • Build Strong Relationships: Develop a communication cadence with internal and external stakeholders, including union representatives and corporate teams, to ensure alignment on HR initiatives and goals.
  • Ensure Excellence in HR Practices: Maintain high standards for employee records, performance appraisals, and HR reporting, ensuring accuracy and alignment with company policies.

What We're Looking For:

  • Educational Background: Bachelor's degree in human resources, or related field required.
  • Experience: Minimum 8 years of progressive HR experience, preferably in hospitality, food service, or airport industries, with in-depth knowledge of U.S. labor and employment laws.
  • Extensive Labor and Union Relations Expertise: Proven experience in managing union-related activities, including grievances, mediations, and collective bargaining.
  • Strong Employee Relations Skills: Ability to handle complex employee issues and foster a positive, engaging workplace.
  • Business Partner for Multiple Locations: Experience as an HR Business Partner, or related title, supporting 8 or more locations, preferably in a fast-paced environment like hospitality or airport dining.
  • Certifications: SHRM or HRCI preferred, but not required.
  • Travel: Must be able to travel and train for the first 6 months of employment to build relationships and understand the daily operations of our units. After, will be able to travel AND work from a home office.

Ready to Apply?

  • Dynamic Environment: Work in the fast-paced and exciting setting of a major airport and its commissary kitchen while having the opportunity to work from home as well.
  • Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
  • Competitive Compensation:  $117,600 - $122,400 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.

 

Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

 

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.


Nearest Major Market: Washington DC

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