About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Regional HR Business Partner

Job Description

  • $120,000 / year + Bonus Potential
  • Must live in or be willing to relocate to Denver, Salt Lake City or Houston area
  • Must be willing to travel approximately 50% of the time including overnight extended stays.
  • Must pass a criminal background check and meet airport security requirements.

 

Join our dynamic team as a Regional HR Business Partner, working closely with senior operations teams to ensure the effective execution of people processes at designated airports. Your primary focus will be on managing union-related activities and ensuring compliance with employment laws across your assigned locations. You will provide comprehensive HR support across various functions, including employee relations, recruitment, compensation, and training, while collaborating with support center teams to deliver high-quality people services.

 

Key Responsibilities:

  • Serve as the primary liaison for all union-related activities and ensure adherence to grievance and disciplinary policies.
  • Monitor and update employment laws and mandates, ensuring compliance across all locations.
  • Manage key HR functions including employee relations, health and safety, compensation, and training.
  • Develop and deliver effective internal communications to keep employees informed and engaged.
  • Experience in facilitation/delivery of training modules.
  • Investigate and resolve complex employee issues, ensuring fairness and consistency in all HR processes.
  • Participate in collective bargaining, contract administration, and union activities.
  • Coach and mentor managers on performance management and talent development initiatives.
  • Ensure meticulous recordkeeping and data integrity to support timely decision-making.

 

Qualifications:

  • Bachelor’s degree in Human Resources or a related field required.
  • Minimum of 8 years of HR Business Partner experience in a corporate setting, preferably in hospitality, food service, or the airport industry required.
  • Must have experience participating in collective bargaining activities, including contract administration, grievance responses, arbitration preparation, negotiation preparation, and strike contingency planning.
  • Proficient in US labor and employment laws; Canadian expertise is a plus.
  • Strong interpersonal skills with the ability to interface effectively at all organizational levels.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Must be eligible to work and travel approximately 50% within the US and Canada.

 

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.


Nearest Major Market: Washington DC