Human Resources Generalist

Join Our Team as a People Leader!

• $85,500 - $94,500 + Bonus potential

• The People Leader position is based in the Support Center office located in Ashburn, VA. 

Are you ready to thrive in a dynamic, people-focused environment and grow your career with a global leader in travel dining? Join SSP America as a People Leader, where you’ll play a pivotal role in supporting our Support Center office in our growing company!

What You'll Do:

• Design and Refine Job Structures: Lead the creation and management of job architecture processes, ensuring roles are well-defined, aligned with organizational strategy, and optimized for clarity and efficiency.
• Ensure HR Compliance and Risk Mitigation: Monitor HR policies and procedures, proactively identify compliance risks, and recommend updates to align with federal, state, and local regulations.
• Lead Employee Relations Activities: Handle employee relations matters, including leave administration, accommodations, and relocations, with a focus on resolution and recordkeeping.
• Develop and Support DEI Initiatives: Drive diversity, equity, and inclusion efforts by leading employee resource group (ERG) activities, sensitivity training, and company-wide programming to cultivate a sense of belonging.
• Facilitate New Hire Orientation and Recognition Programs: Lead monthly new hire orientation sessions and implement engaging employee recognition initiatives that foster a positive workplace culture.
• Manage Headcount Tracking and Reporting: Maintain real-time digital headcount tracking systems, prepare detailed reports, and create organizational charts to support strategic decision-making.
• Document and Analyze HR Activities: Maintain meticulous records, analyze key metrics, and prepare documentation to support internal processes and regulatory requirements.
• Collaborate Across Teams: Build strong cross-functional relationships while traveling (<20%) to various locations in the U.S. and Canada to support team initiatives.

What We're Looking For:

• Education: Bachelor’s degree in HR, business administration, or a related field (required).
• Experience: 5+ years in a similar HR role; hospitality or food service experience preferred. Applicants with a professional designation (SHRM, etc.) strongly encouraged to apply.
• Knowledge: Strong understanding of U.S. employment laws; Canadian expertise is a plus.
• Skills: Must be able to take initiative, even when not given clear directions. Exceptional project management, interpersonal, and communication skills.
• Attributes: High attention to detail, problem-solving ability, and a dynamic, positive attitude.
• Travel: Willingness to travel (<20%) as needed.

Ready to Apply?

• Competitive Compensation:  $85,500 - $94,500 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

Apply Now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.