About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Director, Payroll Administration

Director, Payroll Administration – Lead, Optimize, and Innovate!

 

  • Location: Ashburn, VA  – Hybrid
  • Travel: ~20% (US & Canada)
  • Compensation: $142,500 - $150,000 + Bonus
  • Full-time | Exempt | Reports to: VP, People – Corporate

 

Are you a payroll and HR operations leader with a passion for precision, compliance, and data-driven decision-making?

 

SSP America is seeking a Director of Payroll Administration to lead our payroll operations and HR helpdesk teams, ensuring seamless payroll processing, compliance, and world-class employee support.

 

Why Join Us?

  • Strategic Impact – Oversee payroll accuracy, compliance, and optimization across the US and Canada.
  • Data-Driven Leadership – Manage large-scale payroll data and analytics to enhance accuracy and minimize errors.
  • Multi-National Scope – Work with US, Canadian, and union wage administration to ensure regulatory compliance.
  • Enterprise-Level Innovation – Optimize payroll operations using HR helpdesk ticketing systems, automation, and HRIS technology.

 

What You’ll Do:

  • Lead & Optimize payroll administration and HR helpdesk operations, ensuring accuracy, compliance, and efficiency.
  • Oversee Payroll Processing & Compliance – Manage complex payroll structures, union wage administration, and large-scale data reporting.
  • Ensure Compliance – Maintain deep knowledge of employment and labor laws (experience with union payroll is a plus but not required).
  • Drive Process Improvement – Leverage data analytics to enhance payroll accuracy and compliance.
  • Cross-Functional Collaboration – Partner with HR, Finance, and Benefits teams to optimize payroll operations.
  • Support Multi-National Operations – Manage payroll compliance for both US and Canadian teams in a fast-paced, global environment.

 

Who We’re Looking For:

  • Minimum of seven (7) years of experience in payroll administration, HR helpdesk management, and large-scale data processing.
  • High attention to detail with a strong background in compliance, employment laws, and wage administration.
  • Bachelor’s degree (or international equivalent) required in human resource management, business administration, finance, accounting, or another related field.
  • Global or Multi-National Experience Preferred – Experience working in a large enterprise or global payroll environment.
  • Tech-Savvy – Proficiency in HRIS, payroll analytics, and large-scale ticketing systems.
  • Exceptional leadership and project management skills to drive innovation and efficiency.

 

What You’ll Get:

  • A high-impact leadership role with visibility across the organization.
  • An opportunity to shape payroll strategy in a growing, fast-paced company.
  • Competitive compensation ($142,500 - $150,000 + Bonus) and hybrid work flexibility.

 

Ready to take the lead? Apply now and be part of our journey at SSP America!


Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

 


Nearest Major Market: Washington DC