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About Us
Operating in nearly 40 countries across the world, our purpose is to be the best part of the journey. Whether our customers are flying abroad on holiday, heading off on a business trip or commuting to work by train, we aim to offer them food and drink experiences that meet their many different tastes and needs.

What You’ll Get from Us
Our Commitment to learning and development is our commitment to unlocking our people’s success. We strive to provide a wide range of resources that boost our people’s skills today, and help them fulfil their potential tomorrow. No matter where you join us, you’ll have all the tools you need to take charge of your development. Surrounded by like-minded colleagues and guided by industry experts, it’s your career, your way at SSP.

Director, Information Technology Enterprise Solutions

Director, IT Solutions

 

  • Compensation: 130,000 - $170,000 + bonus
  • Reports to: Chief Information Officer
  • Location: Remote (United States)
  • Full-time: W-2 leadership role (no consulting or fractional arrangements)

 

SSP America is seeking a Director, IT Solutions to lead enterprise technology strategy across cybersecurity, enterprise and field architecture, product ownership, and cloud platforms. This is a hands-on leadership role responsible for the integration, security, and performance of IT systems supporting a complex, distributed hospitality operation.

This role partners closely with senior leadership and represents North America in coordination with our global parent organization.

 

Key Responsibilities

  • Lead IT strategy and execution across enterprise architecture, cybersecurity, product ownership, and cloud platforms (Microsoft 365 / Azure)
  • Oversee and mentor technical leaders and product owners
  • Drive secure, scalable, and integrated solutions across multiple platforms and vendors
  • Own architecture standards, roadmaps, and major solution design decisions
  • Partner with business and operations leaders to deliver technology aligned to operational needs
  • Manage external vendors, MSPs, and SaaS partners with clear governance and SLAs

 

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field (advanced degree preferred)
  • 10+ years of progressive IT experience, including 5+ years in technical leadership and/or architecture roles
  • Broad expertise across cloud platforms, cybersecurity, enterprise systems, and collaboration tools
  • Proven ability to design and implement integrated solutions across vendors and technologies
  • Experience supporting hospitality, retail, or multi-site operations is a plus
  • Strong executive communication and stakeholder management skills

 

Additional Details

  • Full-time, exempt role
  • Remote (United States)
  • Approximately 20% travel across the U.S. and Canada
  • Must be eligible to work in the U.S. without sponsorship and meet airport security requirements

 

Compensation

Competitive executive-level compensation, including base salary and bonus, commensurate with experience.

 

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

 


Nearest Major Market: Washington DC

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