Culinary Systems Analyst

Join Our Team as a Culinary Systems Analyst!

Compensation:

• $59,000 - $75,000 / year
• This is a temporary position (about 18-24 months) with an opportunity to move into a permanent analyst role.

At SSP America, we are passionate about bringing authentic, high-quality food experiences to airports across North America! If you're a culinary professional with technical expertise and a drive for innovation, this is your chance to make an impact. Join us in leading the transition of our restaurant operations to Micros Simphony and CrunchTime, ensuring smooth implementation and optimization across multiple locations.

As a Culinary Systems Analyst, you’ll play a key role in programming and troubleshooting restaurant POS systems, training culinary teams, and supporting our operational technology across airport locations. This role requires travel across the U.S. and Canada (~50%) to support our restaurant teams in adopting these critical systems.

What You'll Do:

• Serve as the go-to expert for implementing Micros Simphony and CrunchTime across multiple airport restaurants.
• Troubleshoot and maintain system performance, ensuring smooth daily operations.
• Collaborate with teams to address technical issues, system updates, and training needs.
• Analyze recipes, nutritional data, and menu costs to ensure compliance with USDA and FDA guidelines.
• Write clear and accurate culinary preparation methods and HACCP procedures.
• Independently manage multiple system rollouts and provide hands-on support during transitions.
• Travel frequently to assist teams on-site and provide direct support.

What We're Looking For:

• High school diploma or equivalent required; culinary degree preferred.
• Minimum 5 years’ experience as a Chef, Kitchen Manager, or in a similar role.
• Technical proficiency with restaurant operations software like Micros Simphony and CrunchTime.
• Strong understanding of nutrition, food safety regulations, and menu costing.
• Excellent communication, problem-solving, and project management skills.
• Ability to travel frequently across the U.S. and Canada (~50%) and meet airport security requirements.

Why Join Us?

• Competitive Pay & Benefits: $59,000 - $75,000 / year + Health, Dental, Vision, 401K with company match, Paid Time Off, and more!
• Professional Growth: Gain valuable experience in both culinary operations and cutting-edge restaurant technology.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.