Barmaid / Bartender

ABOUT SSP

We are the food travel experts. So what does that mean? It means that we are experts in creating and running food outlets in locations where people are on the move. Whether it is jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the many different types of traveller.

Globally, we now operate in 36 countries worldwide at around 600+ sites, and we have an extensive portfolio of more than 500 international, national, local and speciality brands. These include our own brands, such as Upper Crust, Ritazza and Camden food co. as well as brands we franchise, including M&S, Starbucks, and Burger King. We’ve also work with a number of famous chefs, including Jamie Oliver and Gordon Ramsey, to create bespoke brands.

SSPHK has been operating at Hong Kong International Airport (HKIA) since 1998 with 3 outlets. Since then, we have expanded our business to 17 outlets and 1 lounge at HKIA—a high-profile hub. Renowned for excellence, SSPHK has earned prestigious accolades such as the “World's Best Airport Dining Experience” (Skytrax World Airport Awards 2017) and “Airport Food Hall of the Year – Asia Pacific” (FAB Awards 2018).

We strongly believe that by creating a culture where our values are front and centre and lived and breathed, we will achieve our vision of being the leading food and beverage operator in travel locations worldwide.

Our values, listed below, are integral to our business and underpin everything we do. They were developed in consultation with our teams across the world and reflect what it means to be part of the SSP team.

• We are one team … working together and sharing our best ideas to fulfil our global potential.
• We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders, and colleagues
• We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.
• We are bold …seizing opportunities, innovating, and quickly adapting every day.
• We celebrate success… recognising and valuing everyone’s achievements.

Role Summary

Bartender

Main Purpose of Job

 Overall responsible to ensure sanitation and cleanliness of bar, desserts, fruits related areas, equipment, and utensil, and to support the preparation and production for operations.

Main Responsibilities

• To be responsible for the daily smooth operation of the bar
• To ensure upselling as per monthly target promo e.g.; happy hour upselling
• To ensure the high quality and consistency of the beverages served
• To ensure the cleanliness and hygienic practices in food and beverages handling
• To ensure replenishment food/desserts at display chiller includes beverages etc.
• To clean coffee/beer/wine glass after being use by the guest
• To maintain and to always keep clean bar counter.
• To ensure that the areas where the goods are kept clean at all time
• To ensure all items inside the bar follow FIFO
• To be responsible for the daily inventory
• To assist guest for taking orders, demonstrate a thorough knowledge of our beverage and food menu, and provide recommendations to guests upon request
• To cooperate and work in a team towards development, maintenance, and improvement of the quality management system
• To take initiative to identify areas for improvement and participate
• Perform other duties as assigned or required by the supervisor.

Person Specification

Essential:
•    F.5 or Diploma in Hospitality / F&B or related disciplines is an advantage
•    2 to 5 years’ relevant working experience in catering hospitality, fine dining or in similar capacity is an advantage
•    Knowledge of wines, spirits, and cocktail, with wine and beverage certificate or relevant certificates will be an advantage
•    Proficiency in spoken English and Cantonese, while Mandarin is preferable
•    Good team player, passion and positive attitude with good customer service communication skills

Desirable:
•    Experience in Hotel industry